Shipping Policy
Shipping Policy
Thank you for shopping with VisibleExcellence. We are committed to providing you with a smooth and efficient shopping experience. Below, you will find all the details about our shipping policies.
Processing Time
- Orders are typically processed within 1-3 business days after they are placed.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an email notification once your order has been shipped, including tracking information if applicable.
Shipping Rates and Delivery Times
We offer the following shipping options:
Domestic Shipping:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5-7 business days |
| Expedited Shipping | 2-3 business days |
International Shipping:
- Delivery times vary by destination and typically range between 7-21 business days.
- Additional customs fees or import taxes may apply and are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive an email containing your tracking number and a link to track your package. Please note that tracking may take up to 24 hours to update.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact our customer service team within 7 days of the delivery date.
- We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
Customs, Duties, and Taxes
- For international orders, customs and import duties may apply. These fees are determined by the destination country and are the responsibility of the customer.
- We recommend checking with your local customs office for more information before placing an order.
Thank you for choosing VisibleExcellence! We’re here to make your shopping experience seamless and enjoyable.